One inbox, one human. Email is the fastest way to reach us — there's no support queue and no chatbot in front of it.
App won't launch, blocks not enforcing, anything broken. Include your OS and FocusLock version if you can.
PIN recovery, linking a child's device, parent dashboard questions.
Tell us what you want next. Most of what's in FocusLock came from emails like yours.
Writing about FocusLock, integrating with us, or collaborating on something — same address.
FocusLock is built by one person, so replies usually take 1–3 days. If your message is urgent and you don't hear back in a week, send a quick nudge — it occasionally gets caught in a filter.
Bug reports and feature requests are also welcome on GitHub Issues. Public issues help other users find solutions.
Found a security issue? Please email hello@tryfocuslock.com with "security" in the subject line rather than opening a public GitHub issue, so we can patch before disclosure.